GP Surgery Meet and Greet Volunteer (Bridlington)

Humber Teaching NHS Foundation Trust Volunteers provide essential support to all Trust services, both clinical and non-clinical in multiple roles, focusing on Prevention, Recovery and Wellbeing. The Trust recognises and values the unique contribution volunteers make towards improving the patient experience and complementing the services provided by the trust.

Meet and Greet volunteers are responsible for welcoming visitors/patients to Humber Primary Care, assisting with online check-ins, and helping to direct people to/from the waiting area.

TRAINING AND DBS CHECKS

• All Volunteers must undertake the standard Humber Teaching NHS Foundation Trust training prior to volunteering • All Volunteers must have DBS checks prior to volunteering

UNIFORM

• Humber NHS volunteer badge and lanyard (provided)

• Humber NHS Volunteer T-shirt (provided)

• Smart and comfortable clothing

YOUR COMMITMENT

Your commitment to this role will be discussed on an individual basis. We ask volunteers to commit to a number of regular hours convenient for themselves within Humber Primary Care service hours (8am to 6pm). Any time that can be given will be greatly appreciated.

SUPERVISION AND COMMUNICATION

We will be introduced to a named member of the clinical support team on arrival – this colleague will be your first line of support for any enquiries whilst on site.

Freedom to Act

• Guided by Trust policies and procedures

• Carries out placement within well established procedures.

• Role is supervised within the area of placement.

Summary

This role description is an outline of the key tasks and responsibilities of the volunteer and the volunteer may be required to undertake additional, appropriate duties. The role may change over time to reflect the developing needs of the Trust and its services.

Please see the attached document "Standard Paragraphs", to be read in conjunction with Role Profile